FREQUENTLY ASKED QUESTIONS
How can we help you
Here are some of the most frequently asked questions on Yokef, anything else, give us a shout at: Yokef.com
Account
The differences between the Demo account and the Live account
How to register an account on YokeF

How to login YokeF with CoinHe.io account

What can I do when I forgot my password?
How to enable/disable 2FA
How can I subscribe or unsubscribe from the mailing list?
Trading
What is an "higher" trade?
What is a "lower" trade?
What is "time remaining"?
What is the minimum amount for an investment?
Can I check the history of all of my trading operations?
How to open an order?
What is the best time to choose for trading?
Why should I switch to the real account?
What is Promotion wallet? Can I use it to trade?
Deposit & Withdraw
How to deposit funds to YokeF?
What is minimum amount of money I can deposit and withdraw?
What should I do if the deposit does not arrive?
Can I deposit via credit card?
Do I need to pay fee if I want to deposit and withdraw funds from YokeF?
How to withdraw funds from YokeF?
Where can I check the status of a withdrawal request?
Do I need to provide any documents to withdraw funds?
Can I withdraw from Promotion wallet?
How to transfer fund from main wallet to exchange wallet?
What is internal transfer?
How can I use this function?
Convert
How can I switch between the Demo account and the Live account?
How can I convert from BTC, ETH, USDT, VND to USD and vice versa?
How much fees I have to pay if I want to convert?
Referral
How to Upgrade my Referral level?
Can I manage my Referral statistics?
How to get referral link ?
How I can buy Agency License?
I shared my Referral Link/Codes why haven't I received commission?
Why should I participate in referral program?
Profit on your fingers
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Contacts
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Transactions with financial instruments offered on the Website involve substantial risk. If you make Transactions with the financial instruments offered on this Website, you might incur substantial losses or even lose everything in your Account. Yokef is not responsible for any direct, indirect or consequential losses, or any other damages resulting from the user's actions on this site.